Terms and Conditions of Use

LEGAL NOTICE

PRIOR INFORMATION

ATTENTION Please carefully read the following terms of use and conditions (hereafter “Terms”) that regulate the use (including accessing, browsing, use of interactive features, games, credits, purchasing and ordering products and services) of the Website JOYA LIFE, LIMITED COMPANY (hereinafter JOYA LIFE), accessible at www.joya.life, (the website), Joya Life mobile app (the App), Joya Life mobile website version (mobile website) as well as any other JOYA LIFE Website or Web pages associated with JOYA LIFE, accessible through JOYA LIFE Web page or other JOYA LIFE e-detailing Websites, such as the commonly referred to as mini sites or social networks operated by JOYA LIFE or third parties, addressed to customers all over the world, along with the website, the app, the mobile website version, which shall be referred to collectively as “the websites” or “the sites”.

The application of these Terms include the parts of JOYA LIFE Web page, app or mobile website that are accessed at www.joya.life, or its different “websites”, by clicking on Spanish, English, French or Portuguese, and selecting the flag that represents each country and its main language on the list that is displayed according with your preference.

The use of these Web sites is subjected to the Terms, which are legally binding between you and JOYA LIFE. By using these Web sites, you are indicating your acceptance to be bound by these Terms. JOYA LIFE reserves the right to modify these Terms at any time. The Terms will be published on the Web sites and the continued use of these Web sites constitutes acceptance of these modifications.

  1. ACCEPTANCE OF THE TERMS AND CONDITIONS

These terms govern the use of services and information that JOYA LIFE makes available to Internet users through these Web sites. The use of these Web sites is subject to these legally binding terms and implies their acceptance, as well as our “Conditions of Use and Purchase”, our “Cookies and Privacy Policy”, and the obligation to act in accordance with them. JOYA LIFE reserves the right to change the Terms, Cookies and Privacy Policy, and Conditions of Purchase at any time. Every change will be published on the Websites and you agree to be bound by such changes through the mere use of the Websites after a notification in such websites. JOYA LIFE will determine how long such notification will stay on the websites.

Regardless of the diligence put into the preparation and elaboration of the web contents, inaccuracies or mistakes may be found eventually, and JOYA LIFE does not warrant or assume any legal liability other than to proceed with the correction or elimination of such mistakes.

  1. WEB SITES

Access to Joya Life Web Sites is free, except for the cost of connection through the telecommunications network provided by the service provider contracted by the user.
The use of specific services and products available on the Web sites will require complete information given by the users on the registration forms and the acceptance of the Cookies and Privacy Policy of JOYA LIFE. Therefore, the user accepts, expressly and without reservation, that the access and use of the Web sites is solely and exclusively at their own risk, and agrees not to use the Web Sites for fraudulent purposes, and not carry out any form of conduct that could damage the image, interests or rights of JOYA LIFE or of third parties. The user also undertakes to abstain from using the content and services in any manner which could damage, render useless, overload or deteriorate the Web sites, or impede normal utilization or enjoyment of the same by other users.

Users are informed that in case they do not comply with these Terms, Cookies and Privacy Policy and Conditions of use and Purchase or any other specific terms or conditions on the Web sites, JOYA LIFE reserves the right to limit, suspend or terminate their access to these Web sites, by adopting any technical measure necessary for that purpose. As a user of JOYA LIFE, you acknowledge that JOYA LIFE reserves the right to decide about the continuity of the services of the society and information given through the Web sites, at any time and without prior notice.

The creation of links to these Web sites is not allowed, unless previously authorized by JOYA LIFE. The Web sites may contain technical devices for links that take the user to other pages or Internet Portals (hereafter “Linked Sites”), however, JOYA LIFE APP will automatically direct you to the website www.joya.life for different functions. On the assumption that the Web sites authorize any third party link, JOYA LIFE would act as intermediation services provider, and JOYA LIFE will not be liable for the services and content provided through the Linked Sites, unless it has actual or other knowledge of their unlawfulness and has not deactivated the link with the due diligence. JOYA LIFE does not endorse any Web sites, products or services offered by these Linked Sites.

If User considers that the Linked Sites contain unlawful, noxious, denigrating, violent or inadequate content, he may report this to JOYA LIFE at the following e-mail address: [email protected] Nevertheless, such notice will never imply the obligation of JOYA LIFE to remove the respective link, neither will it necessarily imply that JOYA LIFE is aware that the content of the Linked Site is unlawful, for the purposes of legislation in force.

JOYA LIFE has taken steps to ensure the accuracy of the information contained on these linked Web sites. Nonetheless, it accepts no liability for any errors or omissions that might be contained in these Web sites, nor will it be responsible for the exactitude, integrity or update of such Web sites. All information provided on these Web sites are subjected to change at any time and without prior notice.

  1. PRIVACY AND COPYRIGHT

All JOYA LIFE companies in the world (hereinafter JOYA LIFE) own all the right, title and interest in and to the Web sites and/or their applications (including the web pages and social networks) and their content (sui generis rights of databases), their graphic design (look & feel), subjacent computer programs (including source codes), as well as the various elements on the Web sites (texts, graphics, photographs, videos, music, etc.), and the development and implementation of the products and services that are available for the user, consumer or purchaser.

JOYA LIFE holds the copyrights for all the material, products or services on these Web sites, or have been duly authorized by a third party to use such material on the Web sites. JOYA LIFE also owns all the trademarks, trade names, logos or domain names used on the Web sites or linked with them, or has the appropriate authorization to use such material. Any type of modification or use of materials, products or services of these Web sites for any unauthorized commercial or non-personal purposes violates the intellectual property rights of JOYA LIFE and other rights of this property. The use of these Web sites, products or services by user, purchaser or client, does not imply the assignment of any intellectual and/or industrial right over the Web sites, products or services, the content and/or the distinctive signs of JOYA LIFE. To such effect and in accordance with the present Terms, the user is expressly prohibited from reproducing, transforming, distributing, publicly disclosing, providing, extracting and/or reusing the Web site and its content and/or distinctive signs of JOYA LIFE without its prior written consent. This prohibition also includes the modification of any content on the Web sites by any medium, as well as the creation of non-authorized links.

JOYA LIFE makes a note of COUNTERFEIT WARNING to all its users, clients or purchasers that the only means to purchase JOYA LIFE’s genuine designs, products or services are through its Web sites, other authorized Web sites and JOYA LIFE physical stores, which detailed instructions will always be available on this Web site. Clients, users and purchasers should be aware of the imitations and falsifications that are sold by unauthorized channels.

  1. DISCLAIMER – LIMITATION OF LIABILITY

The user, purchaser or client must know that notices through open networks are exposed to a number of threats that make them unsafe. It is the responsibility of the user to adopt all the adequate technical measures to reasonably control such threats and, among them, to have updated systems for the detection of malicious software such as viruses and many others, and to have the security patches of the respective browsers updated. Using and browsing through the Web sites remains responsibility of the user. In no event shall JOYA LIFE, other representatives of JOYA LIFE, and subsidiaries in the creation or presentation of the Web sites be liable for any special, indirect, consequential, punitive, or fortuitous damages resulting from the use you make from the Web sites. Regarding the extent permitted by the regulatory laws and notwithstanding the above, all the content on the Web sites is provided “as is”, without express or implied warranty of any type, including, among others, the warranties of merchantability or fitness for a particular purpose, the absence of viruses or non-infringement. Because dome jurisdictions do not allow limitations on warranties or limitations of liability for consequential or incidental damages, these limitations may not apply to you. You should check your local laws for any limitations or restrictions that might impact you.

The information required from the user by JOYA LIFE, should be sent by e-mail, so he can register or sign up, purchase products and/or send the corresponding questions to the Web sites, and is subject to our Privacy Policy. The views, comments and other information sent, including ideas, concepts, techniques, experiences and others, shall be treated as non-confidential by JOYA LIFE, and JOYA LIFE may use such materials in the manner it considers appropriate. For more information about this matter, please check our Privacy Policy.

  1. OPINIONS AND COMMENTS

All the opinions, comments or other information sent, including ideas, concepts techniques, knowledge and related information, shall not be treated as confidential by JOYA LIFE, and JOYA LIFE can use such material in the manner it considers appropriate. For more information on this matter, please refer to our privacy policy.

Except for what is mentioned on this Agreement or on the websites, anything you send or publish on the websites and / or submit to JOYA LIFE, including ideas, knowledge, techniques, questions, comments, complaints and suggestions (collectively referred to as “Submissions”) is and will be treated as no confidential, and JOYA LIFE reserves an irrevocable royalty-free, worldwide right to use, copy, distribute, show, publish, sell, modify, adapt, rent, and create derivative works from these Submissions in any way, and translating, modifying, disassembling or decompiling such Submissions. Every submission will automatically become sole and exclusive property of JOYA LIFE, and will not belong to you anymore.

In addition to the rights applied to any Submission, when sending comments or complaints to the Websites, you are also giving JOYA LIFE the right to use the name submitted along with any criticism, comment or other content related with such complaints, comments or content. You represent and warrant that you have or control all the rights to comments, complaints or other content you publish on the Websites, and that the use of your complaints, comments or other contents by JOYA LIFE do not infringe or violate the rights of others. You may not use a fake e-mail address or name. JOYA LIFE can, though it is not obliged to, eliminate or edit any Submission (including complaints or comments) for any reason.

  1. NON-WAIVER

JOYA LIFE’S failure to exercise or enforce any provision of these Terms shall not constitute a waiver of JOYA LIFE’s rights mentioned in the present legal notice due to past or future actions.

  1. JURISDICTIÓN

Any claim or dispute related to the content of the Web sites will be submitted to the laws of The Republic of Panama, and with respect to the jurisdiction and location, only the Courts of Panama City will be competent to resolve all types of issues.

  1. FORCE MAJEURE

JOYA LIFE’s commitment to full or partial compliance with its obligations will be suspended in case a fortuitous event or force majeure prevent or delay its implementation.

Without limiting the list, wars, riots, social unrests, strikes and problems of supply not attributable to JOYA LIFE will be considered as such.

JOYA LIFE will inform the client in case of a fortuitous event or force majeure within not more than 15 days after its occurrence. In case of any suspension period of more than one month, the client should be able to suspend his current order and proceed to a refund under the conditions indicated by e-mail, depending on each particular case.

  1. ORDERING ARTICLES

All orders are handled in the languages offered on the Web site to the client, user or purchaser, under the forms allowed by the Web sites.

Photos, graphics and descriptions of products proposed in the sale on the Web sites are only indicative and the clients, users or purchasers are expressly informed that some articles can seem slightly bigger or smaller than their real size, due to the default screen setting and photograph techniques or audiovisual media. Other articles may appear bigger than their real size, for the purpose of showing their details, or smaller than their real size, for the purpose of showing the entire product.

JOYA LIFE commercializes handcrafted products, made of natural raw material, produced by hand with products, minerals, precious and semi-precious stones, making each piece unique. Consequently, clients, users and purchasers are expressly notified that no two pieces are ever exactly the same considering their shape, color, stone, material design and all its components, due to the artisanal technique used by JOYA LIFE. In addition to that, all products including a silver, gold, leather or any other material chain may have a different size, design, thickness and quality, according to JOYA LIFE stock and its providers’ availability.

  1. PRICE AND CURRENCY CONVERSION

For some countries, the prices on the Web sites are available in their own currency, and others are only available in American dollars (USD), according to the information and selection of the country where the website is accessed from. For international orders, your credit card issuer will identify the exact exchange rate to be charged. The quantity withdrawn from the original source of payment will be returned in its entirety when it is returned by the seller. Note that we will not be held responsible for the possible discrepancies caused by the exchange rate fluctuations. To determine an exchange rate estimated for your currency, we suggest you use an online currency converter.

  1. PAYMENT OPTIONS

JOYA LIFE websites accept different methods of payment, which may vary according to your country, so we advise you to review such information prior to your payment in the following links:

Such payment methods may change at anytime without a prior notification or permission from JOYA LIFE Website’s users or clients.

  1. TERMS OF PAYMENT

Clients, users or purchasers may use a credit card, bank transfer or any other payment method offered by the Web site when selecting the product, article or service of their interest.

Payment is made at the moment your order is created. For this reason, the client, user or purchaser must provide all personal data and information requested by JOYA LIFE, and protect all his personal and financial data for the purpose of combating fraud. Nevertheless, JOYA LIFE will not assume any liability for fraudulent use of your information and payment methods used by any third parties.

  1. INTERNATIONAL TRANSACTION FEE

JOYA LIFE is a Panamanian Company located in Panama, Guatemala and Argentina. If you are purchasing from outside Panama, your credit card company or bank may charge you a fee that might appear as charged by JOYA LIFE. This fee is not charged by JOYA LIFE, since this fee is charged by your bank or similar financial institution, because you are purchasing something from outside your home country. We will not refund this charge, since it was not charged by JOYA LIFE. Contact your Credit Card Company, bank or financial institution regarding this charge.

We take active measures to ensure full security of your credit card details and personal information. In addition to processing every credit card sales through a fully secure and reputable third party service, the payment is protected by the industry standard, to protect your private data.

  1. TAXES

Please note that JOYA LIFE does not collect certain taxes that are compulsory in some countries, and JOYA LIFE does not benefit from them in any way. The prices announced do not include taxes that could be generated in your home country for purchase or shipment.

If the product or service purchased in JOYA LIFE generates taxes to pay, JOYA LIFE will not be responsible for providing this information. The client, purchaser or user must ensure that the selected shipping company gives such information to the personal data he provides to JOYA LIFE. Moreover, JOYA LIFE does not accept product returns or refunds related to the non-liberation of a product due to tax expenses that were not paid by the user, client or purchaser, generated by shipment.

  1. PRICE AND SHIPMENT

The prices shown are only of an indicative nature and have no contractual value. These prices correspond to the prices recommended and stablished by JOYA LIFE in all its stores, and are subject to change without prior notice. As for the jewelry, products and services presented on JOYA LIFE’s Web page, the indicated prices correspond to the material and raw material duly identified in each product or service, and are also subject to change according with bigger or smaller sizes.

The prices of products and services do not include shipping costs. Note that the shipping service is provided by companies unrelated to JOYA LIFE, and these costs are borne by the client, user or purchaser, except for free shipping offers on JOYA LIFE websites. To buy JOYA LIFE’s products or services, the user, purchaser or client must choose the shipping company and method offered by JOYA LIFE websites, otherwise, it will be understood that the client, user or purchaser expressly accepts JOYA LIFE’s selection, which implies on the client, user or purchaser’s acceptance of the deadlines, services and costs that could be generated if free shipping is not available.

  1. SHIPMENT AND POST-SHIPMENT VERIFICATION

Please ensure to enter the correct billing address and contact information as appears on your bank statement or credit card. Transactions might be unauthorized if the information entered does not exactly coincide with the information contained in your bank or credit card provider. Some transactions may also be considered for subsequent verification by our Customer Service team. Ensure to introduce the correct shipping address (number and name of the street, city, state and postal code, and any other information considered necessary for us to locate your address and make a successful shipping), since we are not responsible for parcels sent to the wrong address when the address information is not correctly introduced. We want to make clear that we will not resend such parcels or refund such purchase, because informing us with the correct address is the responsibility of the user, client or purchaser.

  1. SHIPMENT

None of the prices on the Web sites include worldwide shipping costs. Your JOYA LIFE products will be shipped from our warehouses, located in the city of Antigua Guatemala, Republic of Guatemala.

Please allow 1-4 business days to process your order, regardless of the shipping option selected at the time of payment. Orders are shipped from Monday to Friday, excluding weekends and bank holidays. Immediate shipping is not available. Please allow up to 2 business days for your shipping order (if you place an order on Monday, your parcel may be shipped until the following Friday). You will receive a tracking number once your order is shipped. Express and other shipping options are not refundable, in case you paid for them.

dhl proceso español

DHL SmartMail Parcel

DHL GlobalMail Packet IPA

DHL GlobalMail Packet PLus

We introduced DHL as our shipping provider. International orders will now be sent from our warehouse in Antigua Guatemala, Guatemala (subject to availability).

JOYA LIFE is not able to know if shipping is possible to certain countries, depending on the shipping method you or JOYA LIFE select or your country’s social situation and customs.

Very rarely, international shipping to some countries may take 4-8 weeks due to the slow customs operations in these countries. We are not responsible for delays caused by the customs clearance processes of the destination country.

i. TRACKING YOUR ORDER

After your payment has been made, you will receive an e-mail once we have processed your order (this may take up to 96 hours). You will receive a confirmation by e-mail once your order has been shipped, which will include your tracking number and a link to follow your parcel. If there is a problem with your tracking number or parcel, please contact your courier before contacting us. Please allow 1-4 days to receive information regarding your shipment. In some rare cases, your shipment information may not be updated, but you will still receive your order.

ii. INTERNATIONAL FEES AND DUTIES

All international customers are responsible for paying the custom fee, taxes, duties etc. upon receiving the order. These fees are paid to the government and are not collected by JOYA LIFE, therefore they cannot be reimbursed.

The parcels are sent with unpaid duties and taxes, which means that these duties or taxes are not included on the price of the products you purchase from JOYA LIFE Web sites. Any applicable fee must be paid by the purchaser in order to receive the parcel. Because we are not able to indicate the amount of fees to pay, we recommend you contact your country’s customs office or tax deduction agent for information about the respective duties and taxes for a parcel that comes from outside your country.

Note that for some services, DHL pays for the duties and taxes that must be paid once the parcel enters the country. This simple process guarantees the collection of mail and its rapid delivery to the designated address. Products shall be released only after all duties and taxes are paid on your behalf. In certain occasions, you may receive a DHL invoice after the delivery of your parcel, for the taxes which have been paid on your behalf and according with its destination, plus a small administration fee.

iii. INCORRECT ADDRESS

It is the responsibility of the purchaser to ensure that he provides the correct shipping address. We make every effort to speed up the processing and shipping, and there is no chance to cancel / change your order or the shipping address. Additional delivery charges: If the parcel returns to us due to an incorrect address and you wish to receive a refund, you will not be refunded.

Parcels will only be delivered to the user’s permanent home. It is understood that parcels will not be delivered to hotels, business addresses or PO boxes.

iv. DELIVERED BUT NOT DELIVERED

If tracking information confirms that the article has been delivered to your address, but you have not received it, please contact the local mail and DHL members to investigate the issue. We will not be held responsible for parcels which tracking information states that it has been delivered to your shipping address. JOYA LIFE assumes no liability if a third person, unrelated to the user, receives the product or service on the user’s behalf, or time of delivery.

v. INSURANCE

JOYA LIFE informs that the days for receiving the product or service may vary according with the company of your choice. Moreover, the insurance policies of the product vary according with the shipping method and company of your choice, which you expressly agreed to if JOYA LIFE offers you free shipping, and in some cases it should be noted that certain shipping methods and companies do not provide insurance for the product or service, and in such cases, JOYA LIFE is not responsible for refunding the price paid for the loss of the item on shipment, since it is not associated with the shipping companies. In addition, JOYA LIFE accepts no liability for insurance collection management in the specific and exceptional cases when your shipment is insured by the shipping company. These proceedings must be made by the purchaser, user or client. JOYA LIFE cannot be held responsible if the external appearance of the parcel is not perfect, since this is attributed to the Courier service and mail service selected by the client.

  1. RETURN OR EXCHANGE POLICY

JOYA LIFE accepts articles as credit for other JOYA LIFE products or articles, or exchange for another article or product of the same type, with no refunds, and if they are returned according with the policy detailed below and the Terms described above.

JOYA LIFE allows for clients, users or purchasers who are not satisfied with the articles or services to exercise their right to return or exchange the article or service. In the event that the client, user or purchaser wishes to exercise his right, he must do it within one day after having received the product, article or service, and this information shall be checked with the shipping company of his choice, under the following procedure.

  1. Notify JOYA LIFE in writing by the e-mail [email protected], indicating the reasons why he decided to exercise his right.
  2. The only acceptable causes are receiving a product different to the one requested, and notorious for poor quality of the product, article or service. Note that JOYA LIFE commercializes handmade products and articles made of natural raw materials, therefore the symmetry or asymmetry of the pieces, their rustic features coming from the manual process they are made, or their inappropriate use are not qualified as poor quality.
  3. Ensure that the products have been appropriately used and looked after, since JOYA LIFE uses leather products and natural materials with handicraft techniques to prepare its articles, which may contain imperfections and color variations that only enhances the beauty and exclusivity of your article. Moreover, external elements such as excessive heat or humidity may affect the generalaspect of your product. If it is properly used and stored, the durability of your product is guaranteed. When the product is not being used, keep it in the protective bag that comes with it.
  4. Having followed these conditions and taken appropriate care of the product, you must return the product in its original packaging, with the complete accessories, user guides, related accessories, protections, tags, instructions, pamphlets and others, with a copy of the invoice to the following address: 4 Avenida Sur, casa número 10, Antigua Guatemala, Sacatepéquez, República de Guatemala.
  5. The client, user or purchaser shall pay for costs of return, which implies that the articles must be returned by Registered Mail or any other means that prove the correct date. The customer is liable for the costs and the risks of the return dispatch.
  6. The right of returning or exchanging the product is for exclusive use of the client, user or purchaser, and cannot be exercised by a third party.
  7. Any exchange or new delivery can only be performed after the product, article or service is received in JOYA LIFE.
  8. The article to be exchanged will be inspected to see if it qualifies for an exchange.
  9. If there is a price difference due to the exchange of the product, this difference may be refunded through a shopping voucher of the same value.
  10. At the end of the period of thirty days of receiving the product, article or service, JOYA LIFE holds the right to refuse your request for exchange or return.
  11. JOYA LIFE holds the right to refuse more than two subsequent returns or exchanges for articles, products or services purchased.
  12. In consideration of their genuinely personalized nature, personalized articles shall not be returned, refunded or exchanged. Therefore, the policies above are not applicable to them.

LEGAL AND HEALTH WARNINGS

  1. YONI EGG RECOMMENDED GENERAL USE INSTRUCTIONS

DO NOT use the information on www.joya.life for diagnosing or treating any health problems or disease or prescribing any medication or other treatment. ALWAYS consult with YOUR healthcare professional before taking any product, or undertaking any treatment, energetic or otherwise, for a medical or health condition.

PRIOR TO USING THE PRODUCTS, READ THE YONI EGG PRACTICE GUIDE IN ITS ENTIRETY AS IT CONTAINS IMPORTANT SAFETY INFORMATION. 

  1. SAFETY INFORMATION

This yoni egg is for kegel exercise, not a substitute for medical treatment. Please discontinue use of this product and consult your physician if you feel any discomfort when use this product.
CONSULT YOUR HEALTHCARE PROFESSIONAL before beginning your Yoni Egg practice. Nothing in the Yoni Egg Practice Guide is intended as or a substitute for medical advice of a qualified healthcare professional. All information in the Yoni Egg Practice Guide is provided to be helpful, however it does not substitute for medical advice.

ALWAYS consult your healthcare professional for medical, psychiatric, psychological, homeopathic, homotoxicologic or other health related advice or guidance. CONSULT YOUR HEALTHCARE PROVIDER if you have any question about your health and Yoni Egg practice or before using products sold on this website.

DO NOT use if you have a Bladder, Vaginal, or Rectal Prolapse. DO NOT use a Yoni Egg, Massage, if you have an infection of your pelvic organs. NOT FOR RECTAL USE

Jade, is a hard stone and can last for many years. If, however the egg starts to chip or peel or external cracks (cracks you can feel with your finger) start to emerge, then the egg integrity has been compromised. In this case please stop using this egg immediately. If the products are dropped on the floor they may break or crack.

NONE OF THE TOPICS PRESENTED NOR THE PRODUCTS PRESENTED FOR SALE ON WWW.JOYA.LIFE HAVE BEEN EVALUATED OR APPROVED BY THE FDA.

B. INDICATIONS

Before placing your order, please make sure to choose correct size of the yoni eggs. All of our yoni eggs have size information listed in the production description.

C. INGREDIENTS

100% jadeite jade stone, manually carved and polished without any chemical treatment or dyeing

Note: Jade egg often does not have a continuous look, but shows areas of streaks or cloudy patches (internal cracks) within the stone, or looks somewhat milky due to minute inclusions of foreign substances within the stone. These are NOT defects. If you boil your jade egg, please put your jade cold water then heat it. Putting jade egg into very hot water may cause cracks on the egg.

E. LEGAL DISCLAIMER

Disclaimer:

1) This yoni egg set is for intimate use. No return is accepted for obvious reasons.

2) This yoni egg set is for exercise, not a substitute for medical treatment. Please discontinue use of this product and consult your physician if you feel any discomfort when use this product.

3) Please note that all of our jade eggs are made of 100% natural and genuine jadeite jade without any chemical treatment or dyeing. Some eggs may have, more or less, visible natural blemishes. Each egg is different from the others in terms of color, tone, shade, etc., each egg is unique and is the only one in the world.

4) Because the product is made of genuine and natural stone, each product is different from the other in terms of color, tone, shade, texture. The product you receive may not look exactly the same as the one showed in the pictures in terms of color, tone, shade, texture. Plastics or metal products can be made exactly the same, but NOT natural stone products.

5) If you have problem with the product such as size, color or quality issue, please contact us first before leaving a negative review. We would be happy to assist you to solve the issue.

6) Actual product packaging and materials may contain more and different information than what is shown on our website. We recommend that you do not rely solely on the information presented and that you always read labels, warnings, and directions before using or consuming a product. Please see our full disclaimer .

7) READ this website carefully as it denotes your complete understanding of and agreement with our Terms and Conditions of Sale.

8) Do not attempt medical treatment with natural energetic products under any circumstances and consequently Joya Life, S.A. shall not be held liable for the action of others and the potential consequences arising thereof, which may or may not, directly or indirectly arise from the information provided on this site and company. 

2. JOYA LIFE COACHING, BLOG, CHAT AND OTHER TERMS OF USE

A. INTRODUCTION

Welcome to www.joya.life in the JOYA LIFE COACHING, BLOG, CHAT AND OTHERS Section (the “Website“). The Website is owned and operated by Joya Life, S.A. (“us” or “we“).

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE WEBSITE. By using the Website, you signify your agreement to these Terms of Use. If you do not agree to these Terms of Use, you may not use the Website. In addition, when you use any of our current or future services, you will also be subject to our guidelines, terms, conditions and agreements applicable to those services. If these Terms of Use are inconsistent with the guidelines, terms and agreements applicable to those services, these Terms of Use will control.

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full and without reservation. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

2. PRIVACY AND YOUR ACCOUNT

Please review our Privacy Policy, which also governs your visit to the Website, to understand our privacy practices. https://www.joya.life/en/terms-and-conditions-of-use/ NOTA INTERNA, CUIDAR QUE AL TRADUCIR CAMBIEMOS EL LINK SEGÚN EL IDIOMA

We may sell products for children, but sell them to adults who can purchase with a credit card or other permitted payment method. If you are under 18, you may use the Website only with the involvement of a parent or guardian. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

3. CONSIDERATION

You agree that these Terms of Use are supported by reasonable and valuable consideration, the receipt and adequacy of which you hereby acknowledge, including, without limitation, your access to and use of the Website and data, materials and information available at or through the Website.

4. WHO MAY USE OUR SITE JOYA LIFE COACHING PROGRAM, CALL CENTER, CHAT, BLOG, OR OTHERS  

Our website, Joya Life Coaching program, call center, chat, blog, or others is not intended or designed to attract users under the age of 18. Only people age 18 or older are permitted to register as a Member. People under the age of 18 may browse our Site for educational and informational purposes, but are not allowed access to Member exclusive features such as creating a Member profile, participating in forums or chat rooms, or posting reviews. If you are under 18, do not send us or make available any Personal Information and do not attempt to register as a Member on our Site. Parents and guardians are asked to instruct their children under age 18 not to provide any Personal Information, including through the “contact us” link on our Site. Parents and guardians are asked to instruct their children under age 18 not to register or attempt to register to become a Member.

By sending us Personal Information you consent to the application of Panamá and International law and to the use and disclosure of your information consistent with our Privacy Policy.

5. CONDITIONS OF USE

We very much hope that you find this site, website, Joya Life coaching, chat, call center, blog and others interesting, illuminating and in all ways beneficial. However, for legal reasons we are obligated to state that JOYA LIFE is not responsible or liable for any loss, damage, expense or injury to any person resulting from any use of, or reliance on, any information provided.

JOYA LIFE COACHING program is a monthly fee payment, and you can un subscribe in all time.

6. SYSTEM REQUIREMENTS.

Use of the certain areas of the website, Joya Life coaching, chat, call center, blog and others requires Internet access, audio manager software or other software allowing the downloading and storing of audio and audio-visual files in MP3 or other digital format, and, for certain downloadable content, a compatible player device. JOYA LIFE may, at any time and from time to time, in its sole discretion, modify, revise, or otherwise change the system requirements for the website, Joya Life coaching, chat, call center, blog and others website, Joya Life coaching, chat, call center, blog and others and the format of any downloadable content, in whole or in part, without notice or liability to you.

Internet access, use of the Software, or use of a Device may result in fees in addition to any fees incurred on the website, Joya Life coaching, chat, call center, blog and others. Software and Devices may require you to obtain updates or upgrades from time to time. Your ability to use the Website may be affected by the performance of the Software, the Device, or your Internet connection. You acknowledge and agree that it is your sole responsibility to comply with the system requirements of your Software and Device, as in effect from time to time, and to maintain, update, and upgrade your Software and Devices, including the payment of all Internet access, Software, and Device fees without recourse to JOYA LIFE.

7. ELECTRONIC COMMUNICATIONS

When you visit the website, Joya Life coaching, chat, call center, blog and others or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

8. RESTRICTIONS ON USE- LIMITED LICENSE

All content contained on the Website ( “Content“), such as text, graphics, logos, icons, images, audio and video clips, digital downloads, data compilations, and software, is our property or the property of our licensors or licensees, and the compilation of the Content on the Website is our exclusive property, protected by international copyright laws, treaties and conventions. All software used on the Website is our property or the property of our software suppliers and protected by international copyright laws, treaties and conventions.

Any trademarks, service marks, graphics, logos, page headers, icons, scripts and trade names contained on the Website are proprietary to us or our licensors or licensees. Our Marks may not be used in connection with any product or service that is not ours in any manner that is likely to cause confusion among users or that disparages or discredits us or anyone else. All other Marks not owned by us that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

We grant you a limited license to access and make personal use of the Website. No Content of the Website or any other Internet site owned, operated, licensed, or controlled by us may be copied, reproduced, republished, downloaded (other than page caching), uploaded, posted, transmitted or distributed in any way, or sold, resold, visited, or otherwise exploited for any commercial purpose, except that you may download one copy of the Content that we make available to you for such purposes on a single computer for your personal, noncommercial, home use only, provided that you: a) keep intact all copyright, trademark and other proprietary rights notices; b) do not modify any of the content; c) do not use any content in a manner that suggests an association with any of our products, services or brands; and d) do not download content so as to avoid future downloads from the Website. Your use of content on any other website or computer environment is strictly prohibited.

The license granted to you does not include, and specifically excludes, any rights to: resell or make any commercial use of the Website or any Content; collect and use any product listings, descriptions, or prices; make any derivative use of the Website or Content; download or copy account information for the benefit of anyone else; or use any form of data mining, robots, or similar data gathering and extraction tools. You may not frame, or utilize framing techniques to enclose, any Mark, Content or other proprietary information, or use any meta tags or any other “hidden text” utilizing any such intellectual property, without our and each applicable owner’s express written consent. Any unauthorized use automatically terminates the license granted to you hereunder. You are granted a limited, revocable, and non-exclusive right to create a hyperlink only to our home page provided that the link does not portray us or our licensors or licensees, or their respective products or services, in a false, misleading, derogatory, or otherwise offensive matter. You may not use any of our or any such party’s intellectual property as part of the link without our and each such party’s express written consent.

Unless otherwise stated, www.joya.life and/or its licensors own the intellectual property rights published on this website and materials used, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages, files or other content from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

  • Republish material from this website, from the Joya Life Coaching program, call center, chat or blog, or others in neither print nor digital media or documents (including republication on another website);
  • Sell, rent or sub-license material from the website or from the Joya Life Coaching program, call center, chat or blog, or others;
  • Show any material from the website or from the Joya Life Coaching program, call center, chat or blog, or others, in public;
  • Reproduce, duplicate, copy or otherwise exploit material on this website or from the Joya Life Coaching program, call center, chat or blog, or others for a commercial purpose;
  • Edit or otherwise modify any material on the website or from the Joya Life Coaching program, call center, chat or blog, or others;
  • Redistribute material from this website or from the Joya Life Coaching program, call center, chat or blog, or others – except for content specifically and expressly made available for redistribution; or
  • Republish or reproduce any part of this website or from the Joya Life Coaching program, call center, chat or blog, or others through the use of frames or screen scrapers.

Where content is specifically made available for redistribution, it may only be redistributed within your organization.

You must not use this this website, from the Joya Life Coaching program, call center, chat or blog, or others in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of www.joya.life or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this this website, from the Joya Life Coaching program, call center, chat or blog, or others to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities on or in relation to this this website, from the Joya Life Coaching program, call center, chat or blog, or others this includes: scraping, data mining, data extraction, data harvesting, ‘framing’ (iframes), Article ‘Spinning’

You must not use this this website, from the Joya Life Coaching program, call center, chat or blog, or others or any part of it to transmit or send unsolicited commercial communications. You must not use this website for any purposes related to marketing without the express written consent.

9. RESTRICTED ACCESS.

Access to certain areas of this this website, from the Joya Life Coaching program, call center, chat or blog, or others is restricted. JOYA LIFE reserves the right to restrict access to certain areas of this website, or at our discretion, this entire website, the Joya Life Coaching program, call center, chat or blog, or others

JOYA LIFE will assign a password and account ID to you so you can access and use certain areas of the Website. Each user who uses such assigned password and ID shall be deemed to be authorized by you to access and use the website, from the Joya Life Coaching program, call center, chat or blog, or others, and JOYA LIFE shall have no obligation to investigate the authorization or source of any such access or use. You acknowledge and agree that as between you and JOYA LIFE, you will be solely responsible for all access to and use of the website, from the Joya Life Coaching program, call center, chat or blog, or others by anyone using the password and id assigned to you whether or not such access to and use of the website, from the Joya Life Coaching program, call center, chat or blog, or others is actually authorized by you, including all communications and transmissions and all obligations (including financial obligations for purchases through the website) that may result from such access or use.

You are solely responsible for protecting the security and confidentiality of the password and ID assigned to you. You shall immediately notify JOYA LIFE of any unauthorized use of the assigned password or ID, or any other breach or threatened breach of the Website’s security of which you are aware. You will be responsible for any activity conducted under your assigned password or ID.

If JOYA LIFE provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential. You alone are responsible for your password and user ID security.

JOYA LIFE may disable your user ID and password at JOYA LIFE´S sole discretion without notice or explanation.

10. MEDICAL AND THERAPEUTIC DISCLAIMER:

The results of spiritual techniques as promoted on this website, Joya Life coaching, chat, call center, blog and others cannot always be guarantee. Recipients of spiritual healing of any kind (sometimes simply referred to as “healing”) – be it absent healing or contact healing or any other form of spiritual healing and wellness life style– should where necessary consult an appropriate qualified medical practitioner, is complementary healing and is not meant to replace conventional medical treatment. Results of healing vary and cannot always be guaranteed.

Information provided in the sites is for general informational purposes only and is not intended or implied to serve as medical or therapeutic advice, diagnosis or treatment.  You should not use this information to diagnose or treat any health issues, illnesses or diseases.  The sites are not providing any medical or therapeutic advice.  If you have or suspect you have a health or therapeutic problem, you should consult with your doctor or therapist.

The content on the website, joya life coaching, chat, call center, blog and others is provided “as is” and without warranty of any kind, expressed or implied. to the fullest extent permitted by applicable law, we disclaim any and all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement. we do not warrant that the functions contained in any content (including, without limitation, user-generated content) will be uninterrupted or error-free, that defects will be corrected, or that the website or the servers that make such content available are free of viruses or other harmful components and you assume the entire cost of all necessary servicing, repair or correction of any of your equipment or software. we make no representations or warranties regarding use, or the results of use, of any content, product or service contained on or offered, made available through, or otherwise related in any way to the website, joya life coaching, chat, call center, blog and others including, without limitation, any third party site or service linked to from the website (and specifically no representation or warranty of correctness, accuracy, completeness, reliability or safety).

We explicitly disclaim any responsibility for the accuracy, completeness or availability of information, content and materials found on sites that link to or from the website, Joya Life Coaching, chat, call center, blog and others. we cannot ensure that you will be satisfied with any product or service that you purchase from a third party website that links to or from the website or third party information, content or materials contained on our website. we do not endorse any of the merchandise, nor have we taken any steps to confirm the accuracy, completeness or reliability of, any of the information, content or materials contained on any third party website. we do not make any representations or warranties as to the security of any information, content or materials (including, without limitation, credit card and other personal information) you might be requested to give to any third party. you hereby irrevocably and unconditionally waive any and all claims against us with respect to information, content and materials contained on the website, joya life coaching, chat, call center, blog and others (including, without limitation, user-generated content), on third party sites, and any information, content and materials you provide to or through any such third party sites (including, without limitation, credit card and other personal information). we strongly encourage you to make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any third party.

The website, Joya Life Coaching, chat, call center, blog and others and products/services contained thereon are not substitutes for the advice and treatment of a licensed health care professional. not all products and services are suited for everyone. the creators of any products/services do not assume, and shall not have, any liability to users for injury or loss in connection therewith. we make no representations or warranties and expressly disclaim any and all liability concerning any treatment or any action following the information offered or provided within or through the website. if you have specific concerns or a situation in which you require professional or medical advice, you should consult with an appropriately trained and qualified specialist, such as a licensed psychologist, physician or other health professional. never disregard the medical advice of a psychologist, physician or other health professional, or delay in seeking such advice, because of the information offered or provided within or through the website.

Because any weight loss or health modification plan can result in serious injury, Joya Life urges you to obtain a physical examination from a doctor before using any weight loss products or services. you agree that by using any products or services, you do so entirely at your own risk. any recommendation for changes in diet including the use of food supplements, weight reduction and/or body building enhancement products are entirely your responsibility and you should consult a physician prior to undergoing any dietary or food supplement changes. you agree that you are voluntarily purchasing products or services, participating in recommended activities, and using this website, Joya Life Coaching, chat, call center, blog and others and assume all risks of injury, illness, or death.

You acknowledge that you have carefully read this “waiver and release” and fully understand that it is a release of liability. you expressly agree to release and discharge all indemnified parties (as defined below) from any and all claims or causes of action and you agree to voluntarily give up and irrevocably waive and release any right that you may otherwise have to bring a legal action against any indemnified party for personal injury or property damage.

11. GENERAL DISCLAIMER: 

The sites and JOYA LIFE parties do not recommend, endorse or make any representations about the efficacy, appropriateness or suitability of any products, downloads, services, opinions, treatment, advice or any other information from providers or referrals that may be contained or available through the sites.  The sites, website, Joya Life coaching, chat, call center, blog and others and JOYA LIFE parties are not responsible for any product, download, service, opinion, treatment, advice, or any other information that you obtain through the sites. 

7This website, Joya Life coaching, chat, call center, blog and others is provided “as is” without any representations or warranties, express or implied. makes no representations or warranties in relation to this website or the information and materials provided on this website, Joya Life coaching, chat, call center, blog and others.

Nothing on this website, Joya Life coaching, chat, call center, blog and others constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.

 12. DISCLAIMER OF LIABILITY:

 Under no circumstances will the sites, website, Joya Life coaching, chat, call center, blog and others or the JOYA LIFE parties be liable to you for any loss or damages of any kind that are directly or indirectly related to the sites, the materials in the sites, the downloadable items, user content, your use or inability to use , or the performance of the sites, any action taken in connection with an investigation by the sites or law enforcement authorities regarding your use of the sites, and action taken in connection with copyright or other intellectual property owners, any errors or omission in the sites, technical operation, or any damage to any users computer, hardware, software, wireless devices, cellular phone, modem or other equipment or technology, including without limitation damage from any security breach or from any virus, bugs, tampering, fraud, scam, error, omission, interruption, defect, delay in operation or transmission, computer line or network failure or any other technical or other malfunction, even if foreseeable or even if the sites, website, Joya Life coaching, chat, call center, blog and others JOYA LIFEE parties have been advised of or should have known of the possibility of such damages, whether in an action of contract, negligence, strict liability or tort.  In no event will any site, website, Joya Life coaching, chat, call center, blog and others JOYA LIFE website, Joya Life coaching, chat, call center, blog and others parties be liable to you or anyone else for loss, damage or injury. Your access to and use of the sites, website, Joya Life coaching, chat, call center, blog and others is at your risk.  If you are dissatisfied with the sites, website, Joya Life coaching, chat, call center, blog and others the materials, or anything regarding the sites, your sole and exclusive remedy is to discontinue accessing and using the sites or the materials.

15. SUBMISSIONS

You may post reviews, comments, photographs, and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, so long as none of these materials are illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise injurious to third parties or objectionable and do not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate anyone, or otherwise mislead as to the origin of any content. We reserve the right (but not the obligation) to remove or edit any such content, but we do not regularly review posted content.

Please do not send us any material that you do not intend to be subject to the User-Generated Content License described in this paragraph. All content described in the immediately preceding paragraph and any and all other information, content or materials that you post or send to us hereinafter collectively is referred to as “User-Generated Content.” If you post or send any User-Generated Content to us, intentionally or unintentionally, we (and such others as we may designate from time to time) shall have the unrestricted rights to the use thereof for any and all purposes whatsoever, commercial or otherwise, without any further permission from, or any payment to, you or anyone else. We and our designees also shall have the right (but no obligation) to use the name that you submit, as well as any other name by which you are or may be known, in connection with User-Generated Content. Without limiting the generality of the foregoing, you hereby unconditionally grant to us a perpetual, non-exclusive, irrevocable, fully-paid, royalty-free, sub-licensable and transferable universal license to use, re-use, reproduce, transmit, print, publish, display, exhibit, distribute, re-distribute, copy, host, store, cache, archive, index, categorize, comment on, broadcast, stream, download, edit, alter, modify, adapt, translate, create derivative works based upon and publicly perform User-Generated Content, in whole or in part, by all means and in all media now known or hereafter devised for any and all purposes without further notice to you and with or without attribution (the “User-Generated Content License“). You agree to the User-Generated Content License whether or not your User-Generated Content is used by us.

You represent, warrant and agree that: you own or otherwise control all of the rights to all User-Generated Content that you post or send to us; that all such User-Generated Content is accurate; use of such User-Generated Content does not violate these Terms of Use, our Privacy Policy or the rights of any third party and will not cause injury to anyone; and you will indemnify us and our affiliates and designees from and against all claims arising out of, resulting from or relating to any such User-Generated ContentWe have the right (but no obligation) to monitor, edit or remove any activity or content involving you. We have no responsibility, and assume no liability, for any User-Generated Content posted or sent by you or by anyone else.

You agree that User-Generated Content will not be subject to any expectation of trust or confidence between us and that no confidential or fiduciary relationship is intended or created between you and us. To the extent that any so-called “moral rights,” “neighboring rights” or similar or analogous rights apply to any User-Generated Content and which are not exclusively owned by us, you agree not to enforce or assign, or permit any third party to enforce or assign, any such rights.

Each time that you access the website, Joya Life coaching, chat, call center, blog and others, or post or submit User-Generated Content, you agree that the User-Generated Content License is ratified and confirmed with respect to such User-Generated Content and all User-Generated Content previously posted or submitted by you.

14. UNSUSCRIBE

We may use Members’ email addresses to send updates regarding the Site. Users may choose not to receive email of this type by clicking on the “Unsubscribe” link in received emails and electing to unsubscribe from all mailings on the unsubscribe page.

From time to time we or a third party may sponsor a survey, promotion, sweepstakes or contest on our Site. You will generally need to be a Member to participate and you may be asked to provide certain Personal Information in order to do so. Information you provide to or for a third party, even if provided to us simultaneously (for example, in a joint promotion) is governed by their privacy policies and practices not ours and you should inquire about their policies and practices so you are aware of and agree to the manner in which they handle and treat any Personal Information you make available to them. We may also share your information with our business or promotional partners, with a subsequent entity that acquires or is merged with our business or with creditors and we may share Personal Information to certain advertising partners from which you have explicitly requested to receive information. We reserve the right to transfer Personal Information to a successor in interest that acquires rights to that information as a result of the sale of our Site or substantially all of its assets to that successor in interest.

13. CONTENT LINKED TO THE WEBSITE

You should be aware that when you visit the website, Joya Life coaching, chat, call center, blog and others, you could be directed to other sites including links to or from affiliates and content partners that may use our Marks as part of an affiliate relationship. When you click on a link that directs you away from the website, Joya Life coaching, chat, call center, blog and others, the site to which you are directed may not be controlled by us and different terms of use and privacy policies may apply which you should carefully read and evaluate. You acknowledge that we are not responsible for examining or evaluating, and that we do not warrant the offerings of, any such third party or the content of their sites. We do not assume any responsibility or liability for the actions, products, or content of any third party or any third party site. We reserve the right to disable links from or to third-party sites, although we are under no obligation to do so.

15. LAW AND JURISDICTION

The legal relationship with you, including these Terms of Service are exclusively governed by and construed in accordance with the laws of the Republic of Panama.

16. TERMINATION

These Terms of Use are effective until terminated by either you or us. You may terminate these Terms of Use prospectively at any time by discontinuing your access to and use of the website, Joya Life coaching, chat, call center, blog and others and destroying all materials obtained from the Website and all related documentation and all copies and installations thereof, whether made under these Terms of Use or otherwise. If you terminate these Terms of Use, you shall notify us by sending an email to [email protected]

We may terminate these Terms of Use (including your access to and use of the Website) without cause and without notice to you, in our sole discretion. Upon termination, you must cease any access to or use of the website, Joya Life coaching, chat, call center, blog and others and destroy all materials obtained and all related documentation and all copies and installations thereof, whether made under these Terms of Use or otherwise. We have adopted and implemented a policy that provides for the termination, in appropriate circumstances, of users who are repeat infringers of copyright.

The provisions of these Terms of Use, which by their nature should survive the termination of these Terms of Use, shall survive such termination.

17. MISCELLANEOUS LEGAL PROVISIONS

Joya Life, S.A. and its affiliates are not legally responsible if their agents, workers or representatives who have contact with the users of their products through the website, Joya Life Coaching, chat, blog or others do not respect the general terms of use, or if by their own decision they cause damage, deception or fraud to its users without knowledge of Joya Life, SA We may discontinue the website, Joya Life coaching, chat, call center, blog and others at any time and for any reason, without notice. We may change the contents, operation, or features of the website, Joya Life coaching, chat, call center, blog and others at any time for any reason, without notice.

  • AROMATHERAPY

DO NOT use the information on www.joya.life for diagnosing or treating any health problems or disease or prescribing any medication or other treatment. ALWAYS consult with YOUR healthcare professional before taking any product, or undertaking any treatment, energetic or otherwise, for a medical or health condition.

PRIOR TO USING THE PRODUCTS, READ THE AROMATHERAPY PRACTICE GUIDE IN ITS ENTIRETY AS IT CONTAINS IMPORTANT SAFETY INFORMATION. 

  1. Safety information

This AROMATHERAPY is for relaxing and meditation exercise, not a substitute for medical treatment. Please discontinue use of this product and consult your physician if you feel any discomfort when use this product.
CONSULT YOUR HEALTHCARE PROFESSIONAL before beginning your AROMATHERAPY practice. Nothing in the AROMATHERAPY Guide is intended as or a substitute for medical advice of a qualified healthcare professional. All information in the Aromatherapy Practice Guide is provided to be helpful, however it does not substitute for medical advice.

ALWAYS consult your healthcare professional for medical, psychiatric, psychological, homeopathic, homotoxicologic or other health related advice or guidance. CONSULT YOUR HEALTHCARE PROVIDER if you have any question about your health and AROMATHERAPY practice or before using products sold on this website.

DO NOT use if you have a skin reaction. DO NOT use Aromatherapy Massage, if you have an infection oh your skin. NOT FOR RECTAL USE.

DO NOT drink, smoke or have direct contact with your ears or eyes. If you do please contact immediately to you doctor.

NONE OF THE TOPICS PRESENTED NOR THE PRODUCTS PRESENTED FOR SALE ON WWW.JOYA.LIFE HAVE BEEN EVALUATED OR APPROVED BY THE FDA.

  1. Legal disclaimer

Disclaimer:

1) This Aromatherapy set is for personal and external use only. No return is accepted.

2) This Aromatherapy is for relaxation exercises, not a substitute for medical treatment. Please discontinue use of this product and consult your physician if you feel any discomfort when use this product.

3) Because the product is made of genuine and natural mixed oils, each product is different from the other in terms of color, tone, shade, texture. The product you receive may not look exactly the same as the one showed in the pictures in terms of color, tone, shade, texture.

4) If you have problem with the product such as aroma, size, color or quality issue, please contact us first before leaving a negative review. We would be happy to assist you to solve the issue.

5) Actual product packaging and materials may contain more and different information than what is shown on our website. We recommend that you do not rely solely on the information presented and that you always read labels, warnings, and directions before using or consuming a product. Please see our full disclaimer .

7) READ this website carefully as it denotes your complete understanding of and agreement with our Terms and Conditions of Sale.

8) Do not attempt medical treatment with natural energetic products under any circumstances and consequently Joya Life, S.A. shall not be held liable for the action of others and the potential consequences arising thereof, which may or may not, directly or indirectly arise from the information provided on this site and company. 

  • JOYA LIFE VIRTUAL GAMES

User conduct

  1. You shall download and connect to and play our Games only for your personal use and according to these Terms of Service, any app store and platforms terms and applicable law.
  1. You shall only download and play our Games and acquire Virtual Items from the app stores and platforms that we make our Games available on, and only play our Games on devices and platforms that we provide the relevant Game for.
  1. You shall not interfere with our Games and gameplay inside our Games irrespective of whether this includes manipulation of the software, backend or networks. And without limitation you shall not:
  1. Create, offer or use hacks, cheats, exploits or any other unauthorized application, tool or command that modifies the Game or gameplay or circumvents technical protection measures in a way not intended by Joya Life;
  2. Decompile, disassemble or reverse-engineer our Games;
  3. Create, offer or use any malware (e.g. computer viruses, Internet worms, Trojan horses, hoaxes, dialers);
  4. Offer, provide or acquire our Games or Virtual Items by means other than explicitly facilitated by Joya Life;
  5. Spy on Joya Life, its Games or any other services or users or collect data unauthorized;
    sell and transfer a Game account.
  1. If provision of information or data is required, you must provide all of these accurately and keep them up-to-date at all times.

User communication and content

  1. Our Games may allow you to communicate with other users and post content (e.g. texts, pictures). When you interact with other users or make content available via our Games, you shall not:
    1. Post or use any communication or content that breaches applicable law including third-party rights, e.g. rights in intellectual property, rights to confidentiality or rights to privacy;
    2. Post or use any communication or content that is abusive, unethical, racist, obscene, pornographic, discriminating, harmful to minors or glorifies violence, or is objectionable in any other way;
    3. Insult, threaten, provoke or harass others including other users as well as Joya Life and its employees and partners, for example, by using abusive language, stalking or spamming;
    4. Post or use any communication or content for commercial purposes;
      link or refer to any source outside our Games that is in breach of this terms, in this context only the provider of the technical means to communicate or make content available, is neither obliged nor able to monitor communication or content made available by you or other users via our Games, and does not assume any liability to that extent. Any person that makes communication or content available via our Games remains solely responsible for such communication and content, so you remain responsible for your communication and content. You shall indemnify Joya Life against all and any claims that are brought against Joya Life as a result from your breach of this terms, unless not caused by your fault.
  1. Joya Life reserves to remove any such communication or content, if we have reasonable ground to believe them to infringe third party rights or any other applicable law. If you believe communication or content made available via our Games infringes your rights or is in breach of these Terms of Service, please notify us at [email protected]
  2. By making communication or content available via our Games, you grant Joya Life a permanent right to use your communication and content for display inside our Games, to publish your communication and content in all media and to adapt them for this purpose. You may withdraw from this grant of rights by giving appropriate notice to Joya Life at [email protected] .

Liability and limitation of liability

Nothing in these Terms of Service shall limit Joya Life´s  liability where applicable law does not allow for such limitation. In particular Joya Life’s liability shall not be limited:

  1. For death or personal injury from Joya Life’s or any of our statutory representatives’ or agents’ negligence or malice;
  2. For any other kind of damages and loss from Joya Life’s or any of our statutory representatives’ or agents’ gross negligence or malice or fraud;
    in case Joya Life has assumed an explicit quality guarantee;
  3. Joya Life’s or any of our statutory representatives’ or agents’ slight negligence, if this causes a breach of an essential obligation under this User Agreement (obligations that need to be fulfilled in order to achieve the purpose of this User Agreement and on whose fulfillment a User can usually rely upon). In this case, Joya Life’s liability shall be limited to predictable damages and losses that usually occur in these cases. Any further liability of Joya Life is excluded.

 

Contract duration and termination
This User Agreement runs for an indefinite term.

  1. Either party may terminate this User Agreement at any time by giving 30-days notice (written or electronic communication, e.g. via e-mail, required). You may also terminate the User Agreement with immediate effect by deleting the Game from your device or removing the Game from your Facebook, apps and others.
  1. If we have reasonable ground to believe that you are in material breach of these Terms of Service, we may suspend your access to our Game and/or terminate this User Agreement.
    4 Either party may terminate the User Agreement for cause without giving notice. Grounds for such termination for cause include material breach of these Terms of Service.
  1. Upon expiry, you will no longer be able to access the Game that was the subject matter of the User Agreement. Your in-game progress and any other Game-related data will be deleted. Only if Joya Life continues to operate the Game, you may again download the Game or access the Game on apps, Facebook or others whereby a new User Agreement will start to run. However, any game-related data cannot be restored.

Final provisions

  1. Joya Life may transfer all or a part of its rights or obligations pursuant to this User Agreement to a third party without your consent. You may transfer any of your rights or obligations under this User Agreement only with our prior written approval.
  1. We reserve to amend these Terms of Service at any time. We will notify you about amendments by a special notice no later than four weeks before such changes take effect, either by notification inside the Game or in the description of a Game update on a Platform. You may object to the changes within four weeks from such notice. If you do not object within four weeks, the changes shall be deemed accepted by you. If you object, we may terminate this User. When we notify you about the amendments we will also inform you about the deadline for objecting to the amendments and consequences if you fail to object.
  1. This User Agreement is governed by Panamá law, If your place of residence is outside of Panamá at the time you enter into this User Agreement, mandatory provisions of law in your jurisdiction concerning applicable law shall remain unaffected and apply.